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Our warranty and return policy

All items are warranted to be free of manufacturing and mechanical defects and covered for a period of 5 years from date of purchase. This warranty covers replacement of defective parts only, not of complete product, unless deemed necessary by a customer service representative.

Warranty does not cover: damages incurred as a result of installation, replacement or repair; damages due to improper cleaning, misuse or neglect; or "living finishes." Living finishes on unsealed items such as copper, bronze, nickel, teak and bamboo can be expected to naturally change over time and with normal use.